Archive for Troubleshooting

Putty now supports Serial COM connections

This is pretty cool: Whilst searching for an alternative to HyperTerminal that supports Serial Port connections, I discovered that PuTTY now connects to Serial COM ports as well as the usual SSH/Telnet stuff :D

As a business you can’t use HyperTerminal Private Edition unless you pay a licence fee; and now that Microsoft has removed HyperTerminal from Windows Vista, finding an Open Source, free-for-commercial-use, replacement for HyperTerminal is invaluable for budget constrained IT departments.

Download PuTTY here

It also seems that Poderosa support Serial comms with a plugin, which I wasn’t aware of until reading this blog post.

What do you use instead of HyperTerminal? I’d love to hear about any programs I’ve missed! :)

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Serial Settings for Dell Powervault 715n Console

If your Powervault NAS loses network connectivity or won’t boot into the OS, you’ll need to physically access it via the console port at the back. From there you can edit and upgrade the BIOS, run a recovery boot (boots the OS from another drive) and perform hardware diagnostics.

Here’s the settings you’ll need for HyperTerminal:

Bits per second: 115200
Data bits: 8
Parity: None
Stop bits: 1
Flow Control: Xon / Xoff

Serial Settings for Dell Powervault 715n Console

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Asterisk Password Recovery

If you’ve ever misplaced, or forgotten to document, one of your passwords stored in an application, Asterisk Key is a free and invaluable tool.

Asterisk Key reveals saved passwords from most Windows apps and even Internet Explorer (which is probably a good reason to switch to Firefox!)

It doesn’t work on everything, but it’s worth a shot!

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Control + Alt + Del in RDC

To use Control + Alt + Delete in a Remote Desktop Connection terminal, use Ctrl + Alt + End instead.

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Windows XP: Missing Authentication tab

If you’re setting up 802.1x on your Network connection but can’t see the Authentication tab, make sure the “Wireless Zero Configuration” service is running.

  1. Start > Run… > services.msc
  2. Find the Wireless Zero Configuration service.
  3. Right click on it, and choose “Start”.

The Authentication tab will then appear on your Network connection properties.

Yes, I know. But apparently, to get 802.1x support, you need to enable a Wireless service, even though you may well be using it on a wired connection. Intuitive, eh?

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